Support & Inquiries
Our team is here to help with any questions about our 3D printed car authentication service.
Frequently Asked Questions
How do I authenticate my 3D printed car?
Scan the QR code on your car using any QR scanner app. Extract the signature and data values, then enter them in our authentication form.
What if my car fails authentication?
If your car fails authentication, it may be a counterfeit or there could be an error in data entry. Double-check the signature and data values, and contact support if issues persist.
How secure is the authentication process?
Our system uses Ed25519 cryptographic signatures, which provide military-grade security. Each car has a unique signature that cannot be replicated.
Can I authenticate multiple cars at once?
Yes, our batch authentication feature allows dealerships and collectors to verify multiple cars simultaneously through our API.
Technical Support
For technical issues with the authentication service:
- Check our system status page
- Review the FAQ for common solutions
- Contact support with detailed information about the issue